Your privacy is important to us. Learn about our data protection policies.
GDPR – PRIVACY POLICY
Your privacy is important to us.
We respect your privacy and are committed to protecting it.
We understand the concerns you may have about the confidentiality of the information and personal data you provide us.
This document presents the privacy policy of our website.
This policy provides additional information about the nature and use of the personal data you provide and about your rights.
By submitting your data you are accepting our privacy policy.
In compliance with Law no. 67/98 of 26 October on the Protection of Personal Data, we inform that the processing of personal data collected on the site is our responsibility.
The data collected on this site is processed by us.
The information collected on our site is administered and controlled exclusively by us.
We provide sufficient guarantees regarding the protection of your personal information, which is administered in accordance with current legislation on personal data protection and this privacy policy.
The personal data of website users is processed for sending newsletters or responding to requests for information or quotations, with the legal basis being the consent given by the user.
Our company may also need to comply with legal or regulatory obligations related to these requests. In that case, we will have to process your personal data for that purpose.
Personal data will not be disclosed, sold, assigned, or transferred in any way without your prior authorization to third parties or other entities, except when necessary for the performance of our services.
Personal data may be communicated to subcontractors who help us carry out our services.
Personal data is not transferred to third countries or international organizations.
Personal data will be retained for the following periods:
You may request access to your personal data and, in certain circumstances, rectification, restriction of processing, portability, erasure, or objection, by sending an email to the contact referred to in point 1.
Requests should include information identifying the data subject and indicate the personal data you wish to access, rectify, delete, or allow us to identify and process your request.
If you provide your consent, you may withdraw it later, without any prejudice to you, for general (non-sensitive) data processing.
You may submit complaints to the Portuguese supervisory authority (CNPD – Comissão Nacional de Proteção de Dados), whose contact information is available at www.cnpd.pt.
You are not required to provide your personal data. However, if you do not provide the requested data, it will not be possible to respond to your information request and send you the documents or information you want.
In the event of a dispute, the consumer may resort to an Alternative Dispute Resolution entity.
List of Alternative Dispute Resolution Entities for Consumers
(under Law no. 144/2015 of 8 September)
Nationwide coverage, in areas not covered by another regional arbitration center
Faculdade de Direito da Universidade Nova de Lisboa
Campus de Campolide, 1099-032 Lisboa
Tel.: 213 847 484
E-mail: [email protected]
Coverage area: Contracts concluded in the District of Faro.
Edifício Ninho de Empresas, Estrada da Penha, 8005-131 Faro
Tel.: 289 823 135
E-mail: [email protected]
Coverage area: Contracts concluded in the municipalities of Arganil, Cantanhede, Coimbra, Condeixa-a-Nova, Figueira da Foz, Góis, Lousã, Mira, Miranda do Corvo, Montemor-o-Velho, Oliveira do Hospital, Penacova, Penela, Soure, Tábua, Vila Nova de Poiares.
Coverage area: Contracts concluded in the Lisbon Metropolitan Area, Alcochete, Almada, Amadora, Azambuja, Barreiro, Cascais, Lisboa, Loures, Mafra, Moita, Montijo, Odivelas, Oeiras, Palmela, Seixal, Sesimbra, Setúbal, Sintra and Vila Franca de Xira.
Coverage area: Contracts concluded in the Porto Metropolitan Area, Arouca, Espinho, Gondomar, Maia, Matosinhos, Oliveira de Azeméis, Porto, Póvoa de Varzim, Santa Maria da Feira, Santo Tirso, São João da Madeira, Trofa, Vale de Cambra, Valongo, Vila do Conde and Vila Nova de Gaia.
Web: www.cicap.pt
Coverage area: Contracts concluded in the municipalities of Amares, Arcos de Valdevez, Barcelos, Braga, Caminha, Esposende, Melgaço, Monção, Montalegre, Paredes de Coura, Ponte da Barca, Póvoa do Lanhoso, Terras do Bouro, Valença, Viana do Castelo, Vila Nova de Cerveira, Vieira do Minho, Vila Verde.
Braga:
Rua D. Afonso Henriques, nº 1 (Ed. Junta de Freguesia da Sé) 4700-030 Braga
Tel.: 253 617 604
E-mail: [email protected]
Viana do Castelo:
Av. Rocha Paris, nº 103 (Edifício Vila Rosa) 4900-394 Viana do Castelo
Tel.: 258 809 335
E-mail: [email protected]
Web: www.ciab.pt
Coverage area: Contracts concluded in the Autonomous Region of Madeira.
Coverage area: Contracts concluded in the municipalities of Cabeceiras de Basto, Fafe, Felgueiras, Guimarães, Póvoa de Lanhoso, Póvoa de Varzim, Santo Tirso, Trofa, Vila do Conde, Vila Nova de Famalicão, Vizela and Vieira do Minho.
Web: www.triave.pt
More information at the Consumer Portal: www.consumidor.pt